10 Things UX Writers Hate to Hear

Chetna Kapoor
3 min readMay 21, 2021

Being a writer, I get the chance to meet writers from different niches. Fortunately, I got the opportunity to meet a few UX writers too. We both are from different industries and work on different products, but we face similar challenges. Here are a few challenges. Read it to know what it’s like to be a UX writer:

1. I only need one word

Designer: Hey, I need a label for this button. Can you help me?

Writer: Sure, please let me what does the button does?

Designer: Hmmm. It does so so…

Writer: Ok, so, you need just a single word

Designer: Right

2. Punch it Up

CEO: I’m not feeling’ it. Can you punch it up? Just add an exclamation point or something which seems perfect.”

Writer: “There is an exclamation point down here, already.”

CEO: “Agree, but do add a few more. It should have more pop. Exclaim it. Don’t explain it!”

3. Technical reasons

Developer: Due to technical reasons, it’s a bit tedious to change the system. Can you write a UI copy that explains how it works?

Writer: Ok, is it possible to show different messages for different scenarios?

Developer: No, we can’t!

Writer: Technical reason

Developer: yes

4. Legal Disclaimer

Product Manager: According to legal, we need to add a disclaimer. Maybe a 0.0005%, it won’t work as per expectation3se.

Writer: No one reads the disclaimer.

Product manager: But, since legal says, we need to add so, we need to. Can you write something real quick?

5. Just Need A Minute

Coworker: Hey, you are a writer. Can you please help me edit this? It won’t take more than a minute.

Writer: Yeah, sure! Please tell

(6 hours pass)

Coworker: Hey, what’s the status. Are you still working on those edits?

Writer: (Typing and clicking furiously) Yeah, just a minute.

6. Unable to Localize

Localization: This word doesn’t exist in the language. Can you rewrite it?

Writer: We are using it all over…, but

Localization: I understand, but you’ll need to rewrite.

7. Sounds Funny

Client: I don’t like how this sentence sounds.

Writer: Oh, I see! Please tell me the edits.

Client: No, nothing like that. But these words sound funny to me. Just rewrite in a better way.

8. What Words?

Stranger: What’s your profile?

Writer: I am a writer. I write words that you see in Dropbox.

Stranger: Wait, Dropbox? What words Dropbox have?

9. More Designers

Director: Great news! We have onboarded 15 more designers.

Writer: Awesome! Are we hiring designers too?

Director: No, just designers.

Writer: Oh. Who’s going to write all the words?

10. Owing to SEO

Marketing: These 8 keywords are trending as per SEO research. Can you add these keywords to the home page?

Writer: These keywords don’t belong to our product.

Marketing: I know, but we need it from an SEO perspective to get more clicks.

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Chetna Kapoor

#Writer. #Editor. #BusinessDeveloper. #Sales Professional. Experimenter in life, #productivity and #creativity.